Profile
I am a driven and inquisitive professional with a deep passion for modern technology. I continually strive to expand my knowledge of cutting‐edge innovations and understand how they seamlessly interact to address real‐world challenges. I am dedicated to discovering practical applications for technology that enhance everyday life, and I excel at communicating effectively with both leadership and peers to ensure high‐quality outcomes. Constantly seeking growth, I actively learn from experienced professionals to further refine my skills and expertise.
Contact Information
Email: Ijhughes1122@gmail.com
LinkedIn: https://www.linkedin.com/in/isaacjhughes
Interests
- Programming
- Mathematics
- Reading
- Basketball
- Rust the Video Game
Work Experience
3Cloud Solutions, Intern (Jan 2023 – Aug 2023)
- Worked as a social media assistant to key leaders and sales executives.
- Managed an Azure SQL Server database to record LinkedIn connection requests of key decision makers, wrote queries, and ran reports.
- Reviewed and posted articles on social media platforms as a proxy to the authors.
- Conducted search engine optimization through keyword embedding, cross‐linking, and content tagging.
Mineo’s Pizzeria, Team Member (July 2021 – Jan 2023)
- Worked part‐time (approximately 20 hours per week) starting at the end of my sophomore year through high school graduation with full‐time hours during the summer breaks.
- Trained new team members on shop operations and food safety as needed.
- Started as a dishwasher, but my responsibilities grew to include taking orders, food preparation, and running the register.
Walmart Customer Service Associate (May 2024 – Current)
- Greet customers warmly and address their inquiries and concerns with professionalism and courtesy.
- Handle customer returns, exchanges, and complaints efficiently, following Walmart's policies and procedures.
- Process refunds and issue store credits or gift cards as needed.
- Assist customers with locating products in the store and provide information on promotions and discounts.
- Manage lost and found items and ensure proper documentation and storage.
- Assist customers with various financial services such as bill payments, money transfers, and check cashing.
Skills
- Teamwork
- Communication
- Self Starter & Learner
- Customer Service
- Office365 – Word, Excel, PowerPoint, and Outlook
- Python Programming
- SQL Programming